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TERMS AND CONDITIONS

SALES

All items will be delivered in accordance with the delivery times stated under 'product description'. Prices are subject to change without notice. 
The order is made live with receipt of payment 
and submission of all shipping details and any other relevant specifications in case of of a bespoke item.
Orders can only be shipped when the order and the shipping is paid in full.

CERTIFICATION AND WARRANTY

Our products are CE certified for 1 year after confirmed receipt at their location. Any faulty products can be sent in for repair, please allow reasonable time for the workshop to order spare parts and repair install them by hand.
All light fittings are only wired for dry environments and to their correct installation instruction. Any variations to the advised installation methods and instructions resulting in damages are not covered by our warranty. 
Certification for other regions can be requested at a surcharge.


DAM­AGES 

We are not liable for the fol­low­ing:
- Dam­age caused by im­proper in­stall­a­tion or as­sembly by the cus­tomer or cus­tom­er’s agent.
- Dam­age caused by im­proper clean­ing solu­tions or meth­ods.
- Dam­age caused by the im­proper use and in­stall­a­tion of elec­trical con­nec­tions.
- Dam­age caused by ex­pos­ure to weather or im­proper en­viron­ent.
- Any costs of in­stall­a­tion, re­moval or re­in­stall­a­tion
- Any parts pur­chased sep­ar­ately from our light pieces.

RETURNS

Our products are made to order and by hand. Due to the their individually crafted nature we cannot offer returns.

The full and detailed terms and conditions can also be found at the bottom of our tear sheets under our 'Catalogue' section on the website. Our terms and conditions are governed by UK law.

 
If you have any questions about these terms and conditions,
please email us info@atelier001.com

 

TRADE REGISTER
ATELIER001 Ltd
Unit 11 Latimer Road
London W10 6RQ
Company Reg No 05541895

WELCOME!

Eva Menz is delighted to invite you to view this brand new collection!

For 4 weeks will be giving exclusive discounts of orders for early visitors of this site.

We have collaborated with the finest artisans to create the highest of quality products made by hand one by one.

For the period of a month you can order with a 10% discount to support our artisans getting the production off the ground.

Our lead times might be a little longer as we set everything up and streamline our first orders.We cannot wait to reaction to our pieces, to enjoy our beautiful objects and be the first to own an Atelier001 original!